Frequently Asked Questions

Real-time operating information, seat availability, fares, and terminal information for express and intercity buses across Korea. It is based on the Korea MOLIT TAGO public data, so you can rely on the accuracy.

Yes, it is 100% free. You can look up everything without signup or login, and there is no paid feature.

No app download is needed — the site is optimized for phones, tablets, and PCs in any web browser. You can also add it to your home screen for app-like convenience.

No. To remove unnecessary friction, signup has been disabled. You can find the bus information you need as soon as you arrive at the site.

For privacy, search history is stored only on your device (browser) — not on a server — in temporary storage. Clearing your browser cookies/cache also clears the history.

Yes. To reduce eye strain, dark mode is applied automatically based on your system settings, so you can use the service comfortably at night too.

Currently this service is lookup-only and does not provide payment or booking. Please book via official channels such as Tmoney GO, Kobus, or Bustago.

Yes. Express buses are typically booked via Tmoney GO or Kobus, while intercity buses use Bustago or the Intercity Bus Integrated Booking system. Tmoney GO now offers integrated lookup for many routes.

Yes — at the terminal ticket counter or self-service kiosk. However, during holidays and weekend peak times tickets sell out quickly, so check seat availability here before heading out.

Bring documentation such as a student ID or youth ID. Online, choose the "Youth" fare; at the counter or when boarding, the driver may ask to see your student ID.

Express buses generally do not offer senior discounts. Intercity buses may offer 10–30% discounts depending on the route and operator. Check directly with the terminal or operator for accurate information.

Bring your veteran's ID and book at the counter, or after online booking complete the verification step on site. Free or discounted benefits vary by grade.

For online bookings, you can print or save a receipt from the "My Bookings" or "Booking History" menu of your booking site/app. For on-site purchases, the ticket itself serves as the receipt.

Fees can depend on time remaining, weekday/weekend/holiday rules and ticket conditions. Check the current policy and the fee and refund amount shown by your booking provider before confirming cancellation.

Refund eligibility and the procedure after departure depend on your ticket conditions. Check your booking and contact the booking provider or terminal promptly. Do not assume a fixed refund percentage.

If you booked multiple tickets in one payment, partial cancellation may or may not be available depending on the booking site's policy — sometimes you need to cancel all and rebook. Tmoney GO generally supports partial cancellations.

If service is canceled or significantly delayed due to natural disasters or operator fault, you can receive a full refund without fees. Please contact the terminal counter for assistance.

If the booking can be verified via card payment records, the counter may be able to reissue it. However, paper tickets bought with cash and not registered to a name are difficult to reissue or refund if lost.

Yes — most express/intercity buses scan a QR code at the onboard terminal. Maximize your screen brightness when scanning for better recognition. No paper ticket needed.

Arrive at the terminal at least 10 minutes early and confirm your boarding gate. Buses depart on time — even one minute late and the bus will not wait.

Foods with strong smells or liquid (stews, burger combos, etc.) may not be allowed. Simple drinks (with lids) and non-smelly snacks are generally fine, but be considerate of other passengers.

Rest stops and their duration depend on the service. Before leaving the bus, check the departure time announced by the driver and your vehicle’s location.

Contact the rest area information desk and your bus operator with your location and ticket details. Follow their instructions; do not board another bus without authorization or walk onto the highway or access ramps.

Premium is a comfort-focused class with spacious seating. Recline angles, screens, curtains and charging facilities vary by vehicle; check the information for your service.

Wi-Fi availability and connection quality vary by vehicle. Check onboard notices and save essential tickets and maps in advance.

Charging ports, connector types and wireless charging vary by vehicle. Bring suitable cables and a charged power bank.

Check your operator’s current terms for cabin and hold baggage dimensions, weight, quantity and charges. Give the operator the packed dimensions of large items before booking.

Bicycle acceptance depends on the operator, packaging and vehicle space. Folding it or removing a wheel does not guarantee acceptance. Ask before booking, including battery restrictions for electric bicycles.

A carrier alone does not guarantee pet acceptance. Confirm carrier size, combined weight and travel conditions with the operator. Assistance dogs are distinct from ordinary pets and are subject to the protections and conditions of applicable law.

Contact the arrival terminal office or the operator's office immediately. Knowing the date, time, departure/arrival points, and seat number (if possible) increases the chance of recovery.

Ask the terminal about parcel service availability, accepted items, charges, cutoff times and collection arrangements. Availability and same-day delivery are not guaranteed.

Major terminals usually have paid storage lockers. Fees vary by size, and card payment is increasingly common in addition to cash.

It varies. Major terminals (Seoul Express, Central City, etc.) tend to be expensive; smaller regional terminals are often free or have affordable public parking nearby.

Some terminals operate 24 hours, but many close after the last bus. Rural waypoints and small terminals may not allow overnight waiting — confirm in advance.

Large terminals have pharmacies, convenience stores, restaurants, and cafes. Smaller terminals usually have only a convenience store. Some basic medications can be bought at convenience stores too.

Occasionally there is a mismatch due to road conditions or system delays. If you consistently see incorrect information, please report it by email — we will check and request corrections quickly.

The terminal may have closed or been renamed. Very small wayside stops may not appear in the system. Please verify the exact name.

Email [email protected] — we read carefully and reply. Ideas for improving the service are always welcome.